Mosey Along Now, Accounts Suspended on Twitter

-by Al Ferretti and Skeeter Hansen

“Tons of Accounts Accidently Suspended on Twitter”

UPDATE: Twitter reports “Restoring accidently suspended accounts”..
UPDATE: TweetLater reports “Twitter Account Suspensions”
UPDATE: Skeeter and I have been officially reinstated. Yes~ The withdrawals are over and no medication was needed. :-)

Sadly, tonight Skeeter Hansen and myself (Al Ferretti) became part of the suspended on Twitter. When we logged into twitter we received a message in a redbox that states:

Account Suspended
This account is currently suspended and is being investigated due to strange activity. If we have suspended your account mistakenly, please let us know. See Suspended Accounts for more information.

Meanwhile, if you visited our updates while we were under suspension, you would’ve seen the infamous “Mosey along now”

Ben Parr with Mashable and Matt Singley quickly reported on the influx and wave of twitter account  suspensions and what you can do about it, if you have been suspended.

We are happy to see that Twitter is taking action with all of the spam going on. Sometimes when making necessary changes, innocent people are temporarily affected.

Please leave us a comment whether you were suspended or not and how you feel about it…

You may also checkout “Why Twitter Suspends Accounts”

**Free Twitter WatchDog Secrets, Tips, Tools, Applications and Special Bonuses**

-Al Ferretti @alferretti and Skeeter Hansen @SkeeterHansen

18 Responses to “Mosey Along Now, Accounts Suspended on Twitter”

  • This is a far bigger issue than simply an oopsy. Businesses rely on Twitter to reach clients; schools are using Twitter to teach classes. The sudden suspension, without notice, is not okay.

    My account @onemorebite was suddenly suspended. My crime? Hard to say but the only Twittering I’d done recently was to join @taskfm and send a couple test messages. Oh, I also tried to cull some people I followed who never post. Then, boom, busted.

    I doubt it was based on anything I’d done or said, posted or otherwise. I think it was a glitch, but I’m miffed and going to sulk awhile now.

  • Hello Kathryn,

    Thank you for sharing your comment. You bring up a great point.

    I also see it as twitter growing pains, if you will.
    My question is how can we better prevent fires instead of fighting them.
    or proactive instead of reactive, if that makes sense.

    Enjoy your day,

    -Al
    @alferretti

  • avatar J Wesseldyke says:

    Both of my accounts were taken down randomly. No explanation, either for the suspension or the reactivating… I was using twitter normally, no mass following/unfollowing, no huge number of tweets… I logged in an hour later to see that my account was suspended… Then on a whim went to look at my other account which almost never gets used and it was also suspended…

    I followed the instructions, opened support tickets for each account, and noticed 10 seconds later they had been assigned and “closed” but my accounts were still inactive.

    I reopened the tickets by questioning why they were marked resolved with no response. This morning my accounts were back active.

  • Thanks for the comment Joel~

    We had a similiar experience as you.

    Glad to hear you are back up and running.

    -Al
    @alferretti

  • avatar Tonya Pruitt says:

    Yep… was one of those suspended. Both my accounts were suspended as I was actually updating them. I thought my hubby was gonna have to put me into a straight jacket, and bring out the big meds. ROFL.

    I was just coming back into the twitter world after a 2 month hiatus! Thought well.. they missed me so much they decided to suspend me!

  • haha, what a welcome back story~

    Glad to see that you were saved~

    Thanks for the comment Tonya~

    Happy Trails, until we tweet again.

    -Al
    @alferretti

  • avatar Dan says:

    I was impacted yesterday as well with 2 accounts frozen. I’ve spent the better part of 3 months trying to learn more about social media & internet marketing, specifically focusing on Twitter before Ashton and Oprah blew the lid off the thing :)

    Twitter is, BAR NONE, the best and cheapest platform for meeting new people, prospects, etc for those new to the web. However, yesterday was a SERIOUS blow to Twitter, in my opinion.

    Social media diversification will happen due to yesterday’s glitch. Too many people have been VERY focused on Twitter as their primary social networking source. Specifically, as I discussed with @MariSmith last night, I believe more people will utilize their TIME on facebook, friendfeed, LinkedIn, etc & people will really realize the importance of backing up their Twitter accounts.

    For me, personally, I am VERY focused on getting my blogs up and running in the next month so that I am not solely dependent on Twitter for my “social networking” connections. My blood pressure probably rose 20 points yesterday alone guys and I am a healthy 35 yr old male! No medication but I surely needed something yesterday! LOL

    Keep up the great work / content guys.

    Dan Ross
    @BetterBizIdeas
    @BetterBizQuotes

  • Hey Dan,

    Congratulations, you’re a survivor~ :-)

    You’re plan moving forward sounds great. I recommend the same to others.
    Diversify, backup and “breath” to help keep the blood pressure down~

    Thanks for sharing Dan, good added humor to your storyline :-)

    -Al
    @alferretti

  • avatar Scott says:

    Hi Al,

    I must say I was flabbergasted when not one @scottbradley77, but all 8 of the accounts that I manage were suspended. I have a number of friends that I manage their accts, using Tweetlater and Hummingbird.

    I actually freaked out, read the TOS again to discover what I might have done, opened up support tickets with a lengthy explanation of all my twittering and how I could not figure out what I had done that might have violated the TOS.

    I wrote personal emails to all my friends that I am helping out with their accts. and lo and behold the next morning I was up and running again.

    I do not know what a spam cloud is, however when I opened up my accts., I noticed there were over 200 new followers with gibberish as the account name ex. @hnoumcoudw or some such other gibberish.

    Twitter does have a problem with folks just listing url’s, not retweeting and passing along no content at all. I just hope that in the future they can implement some sort of manually checking out the person before a new acct is opened up instead of bots.

    You guys Rock and put out great info, just thought I would share my 2 cents.

    Scott

  • Thanks for stopping by and leaving us a comment Scott.
    We appreciate your 2 cents.

    We love the quotes that you tweet~

    -Al
    @alferretti

  • avatar Petskers says:

    Hi There….
    Just was reading over the comments here. I was suspended yesterday. I put in a ticket, and received a confirmation Twitter received it. All day yesterday I was able to log in to my account “Petskers”, but this morning I get nothing. It tells me there is no such username and/or password. I am really confused by this. I did nothing wrong to get suspended. I worked hard to get a following, and just doesn’t seem fair that an account should be suspended without letting a person know what they did. I think that is such poor management on Twitter’s part. I want to have my account reinstated, but I don’t know what to do or where to go.

    Can anyone here possibly help me?

    @petskers <<<< this was my username.

  • Good Question.

    Based on your comment, since you have submitted a ticket, you’ll
    need to try and be patient (if possible). Another option is send a tweet to the person whom is assigned to your ticket.
    You can see who that person is via your ticket status. You may also send a tweet to @Spam That may help speed things up.
    Overall, everyone awaits their turn, is what we have found from other sources.

    Please keep update us on your outcome.

    Thanks for the comment and good luck~

    -Al
    @alferretti

  • avatar derekpm says:

    Rather interesting. Has few times re-read for this purpose to remember. Thanks for interesting article.

  • What part(s) are rather interesting to you?

  • avatar dmf71 says:

    I have asked twitter support about why I am missing from find people searches, twitter searches, and hashtags with no resolution. Once, I received a response that the situation was resolved. It has not been resolved. I’ve written @crystal directly. I’ve tried resubmitting my problem. Nothing seems to work. Also, I was suspended on the “accidentally suspended” day, but then reinstated. I admit to being frustrated with not being able to post tweets with usable hashtags.
    Deborah

  • avatar Sharon says:

    We have had our account suspended and it has been inactive for about 20 days now, which is very frustrating. The same as people previously commented, I logged a ticket and it was closed straight away with no resolution. Since then i have lodged another 3 tickets and all of them were closed. Its really frustrating when you havent done anything wrong and just dont know where to turn :(

  • avatar Al Ferretti says:

    Have you triedontacting Del @delbius ?

    She works for twitter and may be able to help you with that specific problem.

    -Al
    @alferretti

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